All Systems Operational

About This Site

Welcome to OPSWAT's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

If you need to see performance improvement in your area, or to get additional support, use your OPSWAT Portal account to log in and create a case (ticket). Find out more about our support services at https://www.opswat.com/support.

Uptime over the past 90 days. View historical uptime.
OPSWAT Corporate Website Operational
90 days ago
99.97 % uptime
Today
My OPSWAT Operational
90 days ago
99.96 % uptime
Today
MetaDefender Cloud - US and Asia Operational
90 days ago
99.99 % uptime
Today
metadefender.opswat.com (Front End) Operational
90 days ago
99.99 % uptime
Today
API - Multiscanning ? Operational
90 days ago
100.0 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
100.0 % uptime
Today
API - Deep CDR Operational
90 days ago
100.0 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
100.0 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
100.0 % uptime
Today
API - File Reputation Operational
90 days ago
100.0 % uptime
Today
API - Dynamic Analysis ? Operational
90 days ago
100.0 % uptime
Today
API - Threat Intelligence Analysis Operational
90 days ago
100.0 % uptime
Today
API - DeepCDR Middleware Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - Europe Operational
90 days ago
99.99 % uptime
Today
metadefender.opswat.com (Front End) Operational
90 days ago
99.99 % uptime
Today
API - Multiscanning ? Operational
90 days ago
100.0 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
100.0 % uptime
Today
API - Deep CDR Operational
90 days ago
100.0 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
100.0 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
100.0 % uptime
Today
API - File Reputation Operational
90 days ago
100.0 % uptime
Today
API - Dynamic Analysis ? Operational
90 days ago
100.0 % uptime
Today
API - Threat Intelligence Analysis Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - Australia Operational
90 days ago
100.0 % uptime
Today
API - Multiscanning Operational
90 days ago
100.0 % uptime
Today
API - Dynamic Analysis Operational
90 days ago
100.0 % uptime
Today
API - Deep CDR Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - Canada Operational
90 days ago
100.0 % uptime
Today
API - Multiscanning Operational
90 days ago
100.0 % uptime
Today
API - Deep CDR Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - Japan Operational
90 days ago
100.0 % uptime
Today
API - Multiscanning Operational
90 days ago
100.0 % uptime
Today
API - Deep CDR Operational
90 days ago
100.0 % uptime
Today
API - Dynamic Analysis Operational
90 days ago
100.0 % uptime
Today
OPSWAT Labs Operational
90 days ago
100.0 % uptime
Today
Market Share Report Operational
90 days ago
100.0 % uptime
Today
Content Disarm and Reconstruction Report Operational
90 days ago
100.0 % uptime
Today
Malware Outbreak Report Operational
90 days ago
100.0 % uptime
Today
Package Efficacy Report Operational
90 days ago
100.0 % uptime
Today
MetaDefender IT-OT Access Operational
90 days ago
100.0 % uptime
Today
MetaDefender IT-OT Access - US (gears.opswat.com) ? Operational
90 days ago
100.0 % uptime
Today
MetaDefender IT-OT Access - Europe (gears-eu.opswat.com) ? Operational
90 days ago
100.0 % uptime
Today
OPSWAT Portal File Sharing Service Operational
90 days ago
99.73 % uptime
Today
OPSWAT Client (SDP) Operational
90 days ago
100.0 % uptime
Today
OPSWAT Client EU ? Operational
90 days ago
100.0 % uptime
Today
OPSWAT Client US ? Operational
90 days ago
100.0 % uptime
Today
MetaDefender Engine Updates Operational
90 days ago
99.99 % uptime
Today
Updater Infrastructure ? Operational
90 days ago
99.99 % uptime
Today
Data Loss Prevention ? Operational
90 days ago
100.0 % uptime
Today
Data Sanitization (CDR) ? Operational
90 days ago
100.0 % uptime
Today
Vulnerability Assessment ? Operational
90 days ago
100.0 % uptime
Today
Filescan.IO Operational
90 days ago
100.0 % uptime
Today
Filescan.IO ? Operational
90 days ago
100.0 % uptime
Today
Cloud Email Security Operational
90 days ago
99.99 % uptime
Today
Cloud Email Security - Portal US 1 Operational
90 days ago
99.99 % uptime
Today
Cloud Email Security - Portal EU 2 Operational
90 days ago
99.99 % uptime
Today
Cloud Email Security - Portal AP 1 Operational
90 days ago
99.99 % uptime
Today
Cloud Email Security - Portal EU 1 Operational
90 days ago
99.99 % uptime
Today
OPSWAT Activation Server Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

MetaDefender IT Access Scheduled Update Notice on Tenant EU Apr 3, 2025 02:00-05:00 UTC

This is a notice to inform customers that MetaDefender IT Access is scheduling a maintenance window on Apr 3, 2025, at 2:00 AM-5:00 AM UTC.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Posted on Apr 02, 2025 - 06:59 UTC
Apr 2, 2025
My OPSWAT - Central Management Scheduled Update Notice
Completed - The scheduled maintenance has been completed.
Apr 2, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:00 UTC
Scheduled - OPSWAT is scheduled to release a new version of My OPSWAT - Central Management on April 2, 2025 at 6:00AM-8:00AM UTC.
There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you need any help.

No action is required during or after this maintenance.
Apr 1, 07:40 UTC
MetaDefender IT Access Scheduled Update Notice on Tenant EU
Completed - The scheduled maintenance has been completed.
Apr 2, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 02:00 UTC
Scheduled - This is a notice to inform customers that MetaDefender IT Access is scheduling a maintenance window on Apr 2, 2025, at 2:00 AM-5:00 AM UTC.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Apr 1, 03:36 UTC
MetaDefender Cloud - EU Maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 00:00 UTC
Scheduled - This is a notice to inform customers that the MetaDefender Cloud product team is scheduling a maintenance window on our EU region on April 2nd between 12:00 AM and 3:00 AM UTC.

We may see slower scan times during this maintenance period. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Mar 31, 11:07 UTC
MetaDefender Cloud - EU CDR/Sanitization Outage
Resolved - The issue with CDR/Sanitization in EU region has been resolved.
Apr 2, 01:27 UTC
Investigating - We have received reports indicating that MetaDefender Cloud - EU CDR/Sanitization is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Apr 2, 01:19 UTC
Apr 1, 2025
My OPSWAT - Central Management Scheduled Update Notice
Completed - The scheduled maintenance has been completed.
Apr 1, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 03:00 UTC
Scheduled - OPSWAT is scheduled to release a new version of My OPSWAT - Central Management on April 1, 2025 at 3:00AM-5:00AM UTC.
There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you need any help.

No action is required during or after this maintenance.
Mar 31, 02:48 UTC
Mar 31, 2025
[Scheduled] My OPSWAT Portal Scheduled Update Notice
Completed - The scheduled maintenance has been completed.
Mar 31, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 09:00 UTC
Scheduled - OPSWAT is scheduled to release a new version of My OPSWAT Portal on Mar 31, 2025 at 9:00AM-1:00PM UTC.
There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you need any help.
Mar 31, 03:45 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
MetaDefender Cloud CDR Degraded Performance in EU and US Regions
Resolved - Sanitization/CDR may have returned errors with reason shown as "File is not sanitizable" between 3:00 PM UTC March 27th and 12:00 PM UTC March 28th. We have resolved this issue and apologize for any inconvenience.
Mar 27, 15:00 UTC
Mar 26, 2025
MetaDefender Cloud - All Regions Degraded Performance
Resolved - We have resolved the issue that was causing degraded performance and will keep monitoring.
Mar 26, 14:28 UTC
Investigating - We have received reports indicating that MetaDefender Cloud is experiencing issues with service degradation.
Our team is investigating and will provide an update as soon as possible.
Mar 26, 14:09 UTC
MetaDefender Cloud - US Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 07:00 UTC
Scheduled - This is a notice to inform customers that the MetaDefender Cloud product team is scheduling a maintenance window on our US region on Mar 26, 2025 between 07:00-10:00 AM UTC.

There should be no degradation of services during this maintenance window. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Mar 18, 06:44 UTC
My OPSWAT Scheduled Update Notice
Completed - The scheduled maintenance has been completed.
Mar 26, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 02:00 UTC
Scheduled - OPSWAT is scheduled to release a new version of My OPSWAT on Mar 26, 2025 at 2:00AM-5:00AM UTC.
There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you need any help.
Mar 25, 05:12 UTC
MetaDefender IT Access and MetaDefender Endpoint Scheduled Update Notice on Tenant B, EU
Completed - The scheduled maintenance has been completed.
Mar 26, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 02:01 UTC
Scheduled - This is a notice to inform customers that MetaDefender IT Access and MetaDefender Endpoint are scheduling a release on Mar 26, 2025, at 2:00 AM-5:00 AM UTC.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Additions in this release:
1. Added support log for IdP MFA
2. Added new OAuth Device Detail API to retrieve Public IP
3. Enhancement & bug fixes.
Mar 25, 05:12 UTC
Mar 25, 2025
MetaDefender IT Access Scheduled Update Notice on Tenant B
Completed - The scheduled maintenance has been completed.
Mar 25, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 02:00 UTC
Scheduled - This is a notice to inform customers that MetaDefender IT Access is scheduling a maintenance window on Mar 25, 2025, at 2:00 AM-4:00 AM UTC.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Mar 24, 11:33 UTC
Mar 24, 2025
MetaDefender Cloud - JP Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 18:00 UTC
Scheduled - This is a notice to inform customers that the MetaDefender Cloud product team is scheduling a maintenance window on our JP region on March 24th 2025 between 6:00 PM and 8:00 PM UTC.

There should be no degradation of services during this maintenance window. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Mar 20, 15:59 UTC
MetaDefender Cloud - AU Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 12:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 20, 16:00 UTC
Scheduled - This is a notice to inform customers that the MetaDefender Cloud product team is scheduling a maintenance window on our AU region on March 24th, 2025 between 12:00 PM to 2:00 PM UTC.

There should be no degradation of services during this maintenance window. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Mar 20, 15:50 UTC
MY OPSWAT - Central Management Partial Outage
Resolved - This incident has been resolved.
Mar 24, 02:58 UTC
Update - The authentication issues have been resolved.
Mar 24, 02:58 UTC
Investigating - We are noticing authentication issues causing login problems with My OPSWAT - Central Management. We are investigating and will provide an update as soon as we are able.
Mar 24, 02:30 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025
MetaDefender Cloud - Maintenance Across All Regions
Completed - The scheduled maintenance has been completed.
Mar 22, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 07:00 UTC
Scheduled - This is a notice to inform customers that the MetaDefender Cloud product team is scheduling a maintenance window for our all regions on Mar 22, 2025 between 07:00-09:00 AM UTC.

There should be no degradation of services during this maintenance window. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Mar 20, 03:27 UTC
Mar 21, 2025
OPSWAT Partial Outage
Resolved - The DNS resolution issues have been resolved.
Mar 21, 14:17 UTC
Investigating - We are noticing issues with DNS resolution causing problems with multiple OPSWAT Products and Services. We are investigating and will provide an update as soon as we are able.
Mar 21, 13:48 UTC
Corporate Website and My OPSWAT Partial Outage
Resolved - The DNS resolution issues have been solved.
Mar 21, 14:16 UTC
Investigating - We have received reports indicating that Corporate Website and My OPSWAT is experiencing issues in certain regions.
Our team is investigating and will provide an update as soon as possible.
Mar 21, 12:23 UTC
Mar 20, 2025
[Scheduled] My OPSWAT Portal Scheduled Update Notice
Completed - The scheduled maintenance has been completed.
Mar 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 08:00 UTC
Scheduled - OPSWAT is scheduled to release a new version of My OPSWAT Portal on Mar 20, 2025 at 8:00AM-12:00PM UTC.
There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you need any help.
Mar 20, 05:24 UTC
Mar 19, 2025
MetaDefender Cloud - Commercial and Community Webpage Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 06:00 UTC
Scheduled - This is a notice to inform customers that the MetaDefender Cloud product team is scheduling a maintenance window on our Commercial and Community Webpages on March 19th, 2025 between 6:00 AM and 8:00 AM UTC.

There should be no degradation of services during this maintenance window. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Mar 18, 15:53 UTC
MetaDefender Cloud - CA Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 06:00 UTC
Scheduled - This is a notice to inform customers that the MetaDefender Cloud product team is scheduling a maintenance window on our CA region on March 19th, 2025 between 6:00 AM and 8:00 AM UTC.

There should be no degradation of services during this maintenance window. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Mar 15, 20:23 UTC
MetaDefender Cloud - EU Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 01:00 UTC
Scheduled - This is a notice to inform customers that the MetaDefender Cloud product team is scheduling a maintenance window on our EU region on March 19th, 2025 between 1:00 AM and 3:00 AM UTC.

There should be no degradation of services during this maintenance window. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Mar 15, 20:20 UTC
← Incident History Powered by Atlassian Statuspage